n Redesign Internal Network Infrastructure
– Network Designs and Diagrams
– Development of Project Plan
– Implementation Schedule
– Secure Connections
– Environment that is Supportable
– Reliable Service to all Customers
n MUNIS Project
– Replace All Old Computers
– Removal of Direct Printing Devices
– Deployment of New PCL5 Network Printers
– Implementation of Firewall
– Install Virtual Private Network (VPN)
n Develop Policies and Procedures
– Backup and Recovery
– Enforceable Email and Internet Policies
– Help Desk Requests
– New Software or Hardware Requests
n Staffing Requirements Developed
n Selection of Help Desk Software
– Logging of all Calls/Issues
– Response Time
n Creation of VLans
– HIPAA - Nursing
– Legal Department
– Other Departments as Necessary
n Deployment of Intranet
n Software Licensing
n External Support
– Wireless
– Network Infrastructure
– Servers
n Monitoring
– Enforcement of Policies
– Tracking Trends
– Analysis of Data
– On Going Support
n Control Desktop Environment
– Active Directory and Group Policies
n Internal Knowledge of Environment
n Continuing Education of Staff
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